Frequently Asked Questions About Kratom

General Kratom Questions

What is Kratom?

Kratom (Mitragyna speciosa) is a tropical tree native to Southeast Asia. The leaves of this plant have been used traditionally in countries like Thailand, Indonesia, and Malaysia. Today, premium kratom is available in various forms, including powder and capsules.

How do I Use Kratom?

Kratom can be consumed in several ways, depending on personal preference:

Kratom Powder: Commonly mixed with water or juice, or brewed as tea.

Kratom Capsules: Pre-measured and convenient for on-the-go use.

Other Forms: Some users prefer extracts, shots, or tea bags for ease.

If you’re new, start with a small serving and gradually adjust as needed. Always follow the serving guidelines on your product’s packaging, and consult your healthcare provider if you have any concerns.

Is Kratom Safe to Use?

Kratom safety depends on responsible use, product quality, and individual factors. At Sunstone Organics, we lab-test every batch for purity and contaminants to help ensure a clean and consistent product.

However, kratom is not without risks and may interact with other substances. It’s not recommended for those who are pregnant, nursing, or have certain health conditions. As with any natural product, we recommend consulting a medical professional before use.

These statements have not been evaluated by the Food and Drug Administration.

Is Kratom Legal?

Kratom's legality varies by location. In the United States, it is federally legal but may be restricted or regulated in certain states, counties, or cities. Before purchasing or using kratom, it’s important to check your local laws.

Sunstone Organics only ships to areas where kratom is legally permitted. For up-to-date information, visit The American Kratom Association’s State Tracker.

How will Kratom Make Me Feel?

Kratom’s effects can vary based on the strain, serving size, and individual body chemistry. Some users report feeling more energized, focused, or relaxed depending on the type of kratom used. However, experiences may differ, and no effect is guaranteed.

We recommend beginning with a lower serving and observing how your body responds. Always use kratom responsibly and in accordance with your lifestyle needs.

Sunstone Organics makes no medical claims. Kratom is not intended to treat or cure any condition.

Product Questions

What forms of Kratom does Sunstone offer?

Sunstone Organics offers three primary forms of kratom to fit a range of lifestyles:


Kratom Powder: A classic option that allows for flexible measuring and traditional use, such as mixing with liquids or brewing into tea.


Kratom Capsules: Pre-measured and easy to take, capsules are ideal for convenience and consistency.

Liquid Kratom Extracts: A concentrated option designed for portability and potency, offering an alternative to powder or capsules.

All forms are lab-tested for purity and sourced with care, reflecting Sunstone’s commitment to quality and transparency.

What’s the difference between powder and capsules?

Both powder and capsules contain the same high-quality kratom, but they differ in form and convenience:

Powder: Offers versatility for users who want to control their serving size. It can be brewed or blended into drinks but has a stronger natural taste.

Capsules: Contain a pre-measured amount of kratom powder and are discreet, tasteless, and easy to use on the go.

Choosing between them depends on your preferences and daily routine.

How do I choose which Kratom variety to try?

Here are a few tips to help you get started:

Begin with a single strain or a sample pack to see how your body responds.

Consider your goals and time of day. Many users prefer certain strains in the morning and others in the evening.

Read product descriptions to better understand the differences in strain types and intended uses.

Everyone's response is unique. Start with a lower serving and increase slowly to find what suits you best.

What are the different types of Kratom?

Sunstone Organics carries a variety of kratom strains, typically classified by leaf vein color and origin:

Green Vein Kratom: Often described as balanced and versatile, suitable for a wide range of needs.

Red Vein Kratom: Traditionally used for winding down and end-of-day routines.

White Vein Kratom: Commonly chosen for daytime activities and focus.

Specialty or Enhanced Varieties: Including ultra-enhanced and liquid extract versions that offer a more concentrated experience.

Each type may affect individuals differently, so exploration and responsible use are encouraged.

How should I store my Kratom?

Proper storage keeps your kratom fresh and effective. We recommend:

Airtight containers to protect from moisture and oxidation. Cool, dry storage away from sunlight, like a pantry or cupboard. Keeping products clearly labeled for easy identification.

Kratom Quality & Testing

How does Sunstone ensure Kratom quality?

Sunstone Organics follows strict protocols to ensure you receive clean, consistent, and responsibly produced kratom. We are proud to be an AKA GMP Qualified vendor, which means our products are manufactured in accordance with the American Kratom Association’s Good Manufacturing Practices. This includes careful handling, thorough sanitation procedures, and regular third-party lab testing for purity and safety.

What does AKA GMP Qualified mean?

Being AKA GMP Qualified means that Sunstone Organics complies with the Good Manufacturing Practices (GMP) standards set by the American Kratom Association (AKA). This voluntary program ensures that kratom vendors follow rigorous manufacturing and testing protocols, including:

Proper sanitation and hygiene practices

Accurate labeling and documentation

Regular third-party lab testing

Transparent sourcing and quality control

This qualification reflects our ongoing commitment to product safety, transparency, and industry leadership. You can learn more at the American Kratom Association website.

Can I see lab test results?

Yes. Please visit our lab test results page for more information.

Ordering Kratom

Where do you ship Kratom?

We ship to most U.S. states where kratom is legal. However, due to state and local regulations, we currently do not ship to areas where kratom is banned.

We recommend reviewing your local laws or visiting the AKA’s legality map for the most up-to-date information. Orders placed from restricted locations will be canceled and refunded.

How long does shipping take?

We aim to process and ship your order promptly. According to our Shipping Policy

What’s your return policy?

We want you to be satisfied with your purchase. Please check out our full Refund Policy for details.

About Sunstone Organics

Where are you located?

Sunstone Organics is proudly based in the Pacific Northwest, with our operations and team rooted in Oregon. Our products are manufactured and packaged in the U.S., following strict quality standards to ensure consistency and care in every batch.

Is Sunstone Organics a family-owned business?

Yes we are a family-owned and operated business, and that’s something we take great pride in. From the beginning, Sunstone Organics has been built on personal values of trust, transparency, and commitment to quality.

We treat our customers like extended family, and that guides everything we do from sourcing to customer service.

What makes Sunstone Organics different?

Sunstone Organics stands out because we keep it simple, honest, and consistent:

Quality First: Every batch is lab-tested to ensure it meets our strict standards for purity and safety.

AKA GMP Compliant: We follow the American Kratom Association's Good Manufacturing Practices, which reflect our dedication to responsible business and consumer safety.

Trusted Roots: We’ve been a go-to kratom brand in stores for years. Now, we’re bringing that same reliability to the online experience.

Real People, Real Care: As a family-owned company, we genuinely care about what we offer and who we offer it to.

At Sunstone Organics there are no gimmicks, just quality kratom you can count on.

Still Have Kratom Questions?

Can’t find the information you’re looking for about kratom? We’re here to help:

Email: info@sunstoneorganics.com | Phone: 541-972-3327

Kratom Educational Resources

Learn more about kratom:

Kratom 101: A Beginner’s Guide to This Natural Herb

Discover what Kratom is, its origins, and how it’s used. This guide covers everything you need to know as a beginner, including different strains and effects.

The Science Behind Kratom: How It Works and Its Benefits

Dive into the research and scientific background of Kratom. Learn how its active compounds impact the body and mind, and explore its potential benefits.

Kratom and Wellness: How It Supports Mind, Body, and Spirit

Kratom isn’t just for physical health; it also promotes mental and emotional well-being. Explore how it can help with stress, relaxation, and overall balance in your life.

Understanding Kratom Strains: Which One Is Right for You?

With so many Kratom strains available, it can be hard to choose the right one. This guide breaks down the differences between strains and helps you find the best fit for your needs.

Safety and Usage of Kratom: What You Need to Know

Is Kratom safe? Learn about responsible usage, dosage recommendations, and potential side effects to make informed decisions about incorporating Kratom into your wellness routine.

Latest Updates

Current News and Information

The kratom world doesn’t stand still, and neither do we. Our team is constantly researching, testing, and learning - then turning that knowledge into easy-to-digest updates for our community. Stay current with the latest developments, from industry news to new discoveries from our Oregon facility.

Finding Balance: Creating Your Evening Routine with Red Vein Kratom

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Finding Balance: Creating Your Evening Routine with Red Vein Kratom

April/03/2025

The transition from day to night presents a perfect opportunity to establish routines that support our well-being. Here in Oregon, we’ve learned from thousands of customers how they integrate premium kratom products into their evening practices.

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Trends of Kratom Shots in the US Market: Rising Demand and Popular Flavors

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Trends of Kratom Shots in the US Market: Rising Demand and Popular Flavors

March/17/2025

Kratom, a tropical tree native to Southeast Asia, has gained immense popularity in the US over recent years. Among its many forms, Kratom shots have emerged as a convenient and potent way to experience its benefits.

Read more
Why People Rotate Kratom Strains

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Why People Rotate Kratom Strains

March/17/2025

Many kratom users rotate strains for variety and balance. Learn what strain rotation is and how to approach it responsibly.
Read more
Trends of Kratom Shots in the US Market: Rising Demand and Popular Flavors

benefits, education, product

Trends of Kratom Shots in the US Market: Rising Demand and Popular Flavors

March/17/2025

Kratom, a tropical tree native to Southeast Asia, has gained immense popularity in the US over recent years. Among its many forms, Kratom shots have emerged as a convenient and potent way to experience its benefits.

Read more
Why People Rotate Kratom Strains

benefits, education

Why People Rotate Kratom Strains

March/17/2025

Many kratom users rotate strains for variety and balance. Learn what strain rotation is and how to approach it responsibly.
Read more
Kratom in the Headlines: What to Know Before You Click

policy, product

Kratom in the Headlines: What to Know Before You Click

March/17/2025

Kratom is getting attention in the media, but what’s fact and what’s hype? Here’s how to stay informed and grounded.

Read more
The Rise of the Kratom Market in the U.S.

policy, product

The Rise of the Kratom Market in the U.S.

March/17/2025

The Kratom market in the United States has been experiencing a significant boom in recent years. This surge in popularity is driven by increasing consumer interest in natural remedies and herbal supplements.

Read more
Kratom in the Headlines: What to Know Before You Click

policy, product

Kratom in the Headlines: What to Know Before You Click

March/17/2025

Kratom is getting attention in the media, but what’s fact and what’s hype? Here’s how to stay informed and grounded.

Read more
The Rise of the Kratom Market in the U.S.

policy, product

The Rise of the Kratom Market in the U.S.

March/17/2025

The Kratom market in the United States has been experiencing a significant boom in recent years. This surge in popularity is driven by increasing consumer interest in natural remedies and herbal supplements.

Read more
Trends of Kratom Shots in the US Market: Rising Demand and Popular Flavors

benefits, education, product

Trends of Kratom Shots in the US Market: Rising Demand and Popular Flavors

March/17/2025

Kratom, a tropical tree native to Southeast Asia, has gained immense popularity in the US over recent years. Among its many forms, Kratom shots have emerged as a convenient and potent way to experience its benefits.

Read more

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Your Part in Our Story

Every customer who chooses Sunstone becomes part of our continuing story. Whether you’ve been with us since those first street signs or are just discovering our premium kratom products today, you’re helping us build a future where quality and education lead the way.